User-Centered Design

Make learning possible at every opportunity

Every solution that we design for our clients is different and unique. First, we identify gaps and problems, understand the users’ needs, then design solutions accordingly.

Best for: hospitals, schools, senior care, inclusion partners, public agencies

What we design: sensory trails, multisensory walls, play kits, wayfinding, engagement stations, interactive corridors.

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  1. Discovery and stakeholder alignment

  2. User insights (staff, caregivers, children, seniors)

  3. Prototyping and testing

  4. Implementation and training

  5. Evaluation and iteration

How we work

Our UCD process

Problem-solving through design

Create & Play craft kits vending machine

Create & Play is designed to keep young in-patients and out-patients engaged meaningfully during their hospital visit. Families can access simple, self-guided craft activities that support calm, focus, and positive distraction.

Highlights

  • Designed for independent use with minimal staff facilitation

  • Encourages purposeful play while waiting or recovering

  • Easy to replenish and scale across departments

Location: Thomson Medical Centre

Thematic Multisensory Wall Design

At CPAS (West), we transformed a mundane corridor into a vibrant multi-sensorial play space with an enchanting garden theme. This long, curved multisensory wall features interactive tactile boards, playful musical instruments, and water painting boards to ignite imagination and delight the senses.

Highlights

  • Converts “pass-through” space into a purposeful engagement zone

  • Multi-sensory elements that invite exploration and repeated use

  • Designed for accessibility, curiosity, and independent discovery

Instagram reel

Location: Cerebral Palsy Alliance Singapore (West)

Exhibition Design and Event Drop-in Activity

We designed a series of workshops focused on mental wellness and self-affirmation for girls, then designed the exhibition space to showcase their work. We also created a cute drop-in activity for visitors during the centre’s opening.

Highlights

  • End-to-end journey: programme + showcase + public engagement

  • Youth-centered and strengths-focused framing

  • Event activation is designed for participation, not just viewing

Watch the video here.

Location: Suncare SG

Sensory Play Kit

This thematic sensory kit is inspired by Eric Carle’s The Very Hungry Caterpillar. We localised the food references using fruits and treats commonly found in Singapore, such as durian, mangosteen, and ice kacang. The kit includes activities like threading and counting, plus dough mats for creative expression.

Highlights

  • Multiple activity formats for different attention spans

  • Easy for teachers or caregivers to facilitate

  • Supports play-based learning through tactile and fine-motor tasks

Used by: Thye Hua Kwan EIPIC

Sensory Trail at KK Women’s and Children’s Hospital

These maintenance-free floor stickers offer fun activities for children waiting for their procedures. Designed to be simple, durable, and easy to use in a clinical setting.

Highlights

  • Supports calmer waiting experiences

  • No-maintenance format suited for healthcare environments

  • Encourages movement and engagement while waiting

Location: KK Women’s and Children’s Hospital

Thoughtful Gift Packs for Special Occasions (In-Patients)

We curate gift packs designed especially for in-patients to uplift spirits and support well-being. Each gift includes a meaningful affirmation card, alongside carefully selected items that bring joy and a sense of connection during their stay.

Highlights

  • Designed for emotional support and encouragement

  • Suitable for healthcare partners and special campaigns

  • A simple way to extend care beyond clinical touchpoints

Location: Thomson Medical Centre

Role Play Design Board and Sticker Pack (Design Thinking Lesson)

We designed a role play design board and reusable sticker pack to support Reimagining Our Roads, a hands-on Design Thinking lesson where children learn about road safety and inclusive commuting, then apply user-first thinking to redesign streets that work better for everyone. Using guided prompts and scenario cards, participants explore different commuter needs and build an “ideal road” by placing, testing, and refining sticker elements.

Lesson flow (Design Thinking)

  • Empathise: explore different commuter roles and needs

  • Define: identify a road safety problem to solve

  • Ideate: brainstorm improvements using guided prompts

  • Prototype: create a road layout using reusable stickers

  • Test and Improve: review, adjust, and explain design choices

Designed impact

  • Builds empathy and user-first thinking

  • Encourages problem-solving through rapid iteration

  • Makes road safety memorable through learning-by-making

Location: Land Transport Authority (LTA)

Sensory Trails

We advocate for sensory play to support children with sensory processing needs. We designed and installed sensory trails in mainstream schools to encourage social play while providing vestibular and proprioceptive inputs, paired with self-affirmation messages. These decals are weather-proof and require little to no maintenance.

Best for

  • Corridors, sheltered walkways, indoor halls

  • Daily movement breaks, SEL check-ins, inclusive play prompts

Location: Various schools

NHB Heritage Activation Nodes initiative

Intergenerational Heritage Activation Activity
As part of NHB’s Heritage Activation Nodes (HAN) initiative, we designed a fun, conversation-sparking activity to help the community celebrate Clementi’s past and present. The activity encourages intergenerational exchange and storytelling through guided prompts and hands-on engagement.

Highlights

  • Built to support cross-generation conversation

  • Easy to run for community settings and public activations

  • Heritage made accessible through playful interaction

Location: Clementi

Thematic Activity Corridor (1970s Singapore Streetscape)

We worked with partners to transform mundane spaces into interactive, nostalgic experiences. At St Andrew’s Nursing Home, we turned a corridor into a vibrant 1970s Singapore streetscape with iconic elements like a kueh stall, records shop, and Chinese opera theatre, creating a multi-sensory activity zone for seniors.

Highlights

  • Reimagines passive corridors into meaningful engagement zones

  • Heritage cues that spark memory, conversation, and participation

  • Multi-sensory design for senior-friendly interaction

Location: St Andrew’s Nursing Home, Taman Jurong